Supported volunteers whose first language is not English

House managers used The Grey Matter Group’s assessments to support volunteers in the supervision process, build effective relationships with volunteers and generate a clear picture of safety to practice.


  • Dramatically reduced time spent marking worksheets
  • Induction is quicker and more thorough
  • Improved manager and volunteer relationships
  • Facilitated discussions about real life situations
  • Used The Grey Matter Group’s assessments to improve practice in-house
  • Identified words needing translation

Read the full case study

Support Volunteers With English

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